The Operations and Maintenance Staff is dedicated to protecting the environment by providing top quality maintenance to the entire Collection System. The crew clean, by hydro jetting, 70 percent of the 207 miles of the collection system on a six-to-sixteen-month cycle. The larger diameter mains are cleaned on a 24-to-72-month cycle.
The entire system is video inspeected on a seven-year schedule. This CCTV data collected is one the basis fir future Capital Improvement Projects. The Crews operate and maintain the District's 11 pump and lift stations, as well as, the 92 STEP/Grinder pump systems.
The District's motto "Call Us First" is the basis of our customer service. Service is provided 24 hours, 7 days a week to residents experiencing sewer problems. Our crew will respond within 45 minutes.
The District provides Operation and Maintenance, under contract, for the Town of Woodside and Los Altos Hills Collection systems. These two systems combined are approximately 53 miles of sewer mainlines and 4 lift stations.
West Bay Sanitary District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, West Bay Sanitary District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
West Bay Sanitary District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
West Bay Sanitary District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
