Press Release: City of East Palo Alto

Logos of East Palo Alto Sanitary District and West Bay Sanitary District.

Press Release:

As of October 1st, the East Palo Alto Sanitary District is a subsidiary district of the City of East Palo Alto. This action was approved by the San Mateo Local Agency Formation Commission (LAFCo) on November 23, 2023, and finalized on September 16, 2024.

As we navigate this transition in leadership, operations and maintenance services, we ask for your patience. Most services will continue without interruption for the remainder of the year. If you need assistance, please contact the East Palo Alto Sanitary District phone number you are accustomed to calling. Please note that after-hour service calls will be rerouted to West Bay Sanitary District effective immediately. On January 1, 2025, West Bay Sanitary District will assume responsibility for all operation and maintenance services.

Please stay tuned for further information. Our goal is to maintain public health and safety, protect the environment and communicate clearly with all residents throughout this transition and beyond. If you have any questions, please contact the East Palo Alto Sanitary District at (650) 325-9021.

Comunicado de Prensa:

A partir del 1 de octubre, el Distrito Sanitario de East Palo Alto es un distrito subsidiario de la ciudad de East Palo Alto. Esta acción fue aprobada por la Comisión de Formación de Agencias Locales de San Mateo (LAFCo) el 23 de noviembre de 2023 y finalizada el 16 de septiembre de 2024.

Mientras navegamos por esta transición en los servicios de liderazgo, operaciones y mantenimiento, le pedimos su paciencia. La mayoría de los servicios continuarán sin interrupción durante el resto del año. Si necesita ayuda, comuníquese con el número de teléfono del Distrito Sanitario de East Palo Alto al que está acostumbrado. Tenga en cuenta que las llamadas de servicio fuera del horario de atención se redirigirán al Distrito Sanitario de West Bay con efecto inmediato. El 1 de enero de 2025, el Distrito Sanitario de West Bay asumirá la responsabilidad de todos los servicios de operación y mantenimiento.

Estén atentos para obtener más información. Nuestro objetivo es mantener la salud y la seguridad públicas, proteger el medio ambiente y comunicarnos claramente con todos los residentes durante esta transición y más allá. Si tiene alguna pregunta, comuníquese con el Distrito Sanitario de East Palo Alto al (650) 325-9021.

Press Release October City of East Palo Alto.pdf

Website Accessibility Statement

West Bay Sanitary District (the "District") is committed to ensuring that its services are accessible to all members of the public. As part of this commitment, the District strives to provide an accessible website compatible with the Web Content Accessibility Guidelines (WCAG) version 2.1, AA, and commercial screen reading software. Features of the website are created to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities.

If you need any special assistance or accommodations:

Contact our compliance support team via telephone at: (888) 765-1970

Ongoing Compliance Information

Compliance Coordinator

The District has designated a Compliance Coordinator for website disability-related accommodations. The Compliance Coordinator has received training in website accessibility and updates the site in accordance with those best practices and requirements.

Compliance Procedures

The District is working to ensure all website content complies with the Americans with Disabilities Act and controlling State laws. In an ongoing effort to continually improve and remediate accessibility issues, the website is regularly scanned to ensure ongoing compliance, and timely changes are made to any inaccessible content if found.

Accessible Documents Policy

The District is committed to providing all documents hosted on the website in an accessible format or making accessible alternatives available.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites that do not have accessible content. This site may also include documents provided by third parties. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests in a timely manner. If you need assistance or accommodations while accessing content on this website, please contact our Compliance Coordinator via the form below: